
FREQUENTLY ASKED QUESTIONS
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1. Where are you located ?
Pixel Planet is now open in Hanmer Springs at The Village Shopping Centre.
We will be easily accessible and within walking distance from most local hotels and accommodations.
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2. What are your opening hours ?
Monday : 10am - 6pm
Tuesday : Closed
Wednesday : Closed
Thursday : 10am - 6pm
Friday : 10am - 7pm
Saturday : 10am - 8pm
Sunday : 10am - 6pm
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3. What is the age limit for the attractions?
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Pixel Grid: Suitable for all ages, with a minimum age of 4 years old.
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VR Simulator: Suitable for ages 5 years and up.
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4. How much does it cost ? General Admission
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Pixel Floor Experience $15.00
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X-Ship 6 Seater VR $15.00
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VR + Pixel Combo $25.00 SAVE $5.00
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Race VR $17.50
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360 VR $17.50
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VR Surfboard $12.00
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VR Machine Gun $12.00
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Massage Chair $10.00
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Group Combo (x4 Players) $89.00 SAVE $11.00
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Group Combo (x5 players) $109.00 SAVE $16.00
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Group Combo (x6 Players) $129.00 SAVE $21.00
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5. How long do the experiences last ?
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Pixel Grid: 15 minutes
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X- Ship 6 Seater VR : Between 8 - 10 minutes
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Race VR : 3 Laps for a Full Race Session
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360 VR : 6 - 10 minutes
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VR Machine Gun : 10 minutes
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VR Surfboard : 8 -10 minutes
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Massage Chair : 20 minutes
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Group Combo : 25 minutes
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6. Do you have parking available ?
We do not have on-site parking. However, there is off-street parking available in the town centre, and our venue is within walking distance from most hotels in the area.
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7. Can we bring food or drinks ?
We insist that food must be eaten outside of the venue . We do provide drinks to purchase in-store and we insist that any drink must be outside of both the Pixel Grid and VR simulator gaming areas.
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8. Is there anything I need to know before coming ?
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The Pixel Grid is fun for all ages, while the VR Simulator is best suited for guests aged 5 and up.
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Be sure to wear comfortable clothing, as you may need to move around during both experiences.
9. Is booking required ?
While we do accept walk-ins, we recommend booking in advance to secure your preferred time slot, especially on busy weekends and rainy days. You can book a session by calling the store on 03 424 56 59 or in store .
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10. What type of games are available on the VR simulators ?
Our VR simulators feature a variety of interactive and immersive games, ranging from adventure to action-packed experiences. Whether you're exploring a new world or testing your skills, there's something for everyone!
