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FREQUENTLY ASKED QUESTIONS

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1. Where are you located ?
Pixel Planet is now open in Hanmer Springs at The Village Shopping Centre.

We will be easily accessible and within walking distance from most local hotels and accommodations. 

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2. What are your opening hours ?
 Monday : 10am - 6pm

Tuesday : Closed

Wednesday : Closed

Thursday : 10am - 6pm

Friday : 10am - 7pm

Saturday : 10am - 8pm

Sunday :  10am - 6pm

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3. What is the age limit for the attractions?

  • Pixel Grid: Suitable for all ages, with a minimum age of 4 years old.

  • VR Simulator: Suitable for ages 5 years and up.

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4. How much does it cost ?                          General Admission 

  • Pixel Floor Experience                                      $15.00

  • X-Ship 6 Seater VR                                             $15.00

  • VR + Pixel Combo                                                $25.00       SAVE $5.00

  • Race VR                                                                     $17.50 

  • 360 VR                                                                       $17.50

  • VR Surfboard                                                          $12.00

  • VR Machine Gun                                                   $12.00

  • Massage Chair                                                      $10.00

  • Group Combo (x4 Players)                              $89.00       SAVE $11.00

  • Group Combo (x5 players)                               $109.00     SAVE $16.00

  • Group Combo (x6 Players)                               $129.00     SAVE $21.00

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5. How long do the experiences last ?

  • Pixel Grid: 15 minutes 

  • X- Ship 6 Seater VR : Between 8 - 10 minutes

  • Race VR : 3 Laps for a Full Race Session

  • 360 VR : 6 - 10 minutes 

  • VR Machine Gun : 10 minutes

  • VR Surfboard : 8 -10 minutes

  • Massage Chair : 20 minutes

  • Group Combo : 25 minutes

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6. Do you have parking available ?
We do not have on-site parking. However, there is off-street parking available in the town centre, and our venue is within walking distance from most hotels in the area.

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7. Can we bring food or drinks ?
We insist that food must be eaten outside of the venue . We do provide drinks to purchase in-store and we insist that any drink must be outside of both the Pixel Grid and VR simulator gaming areas. 

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8. Is there anything I need to know before coming ?

  • The Pixel Grid is fun for all ages, while the VR Simulator is best suited for guests aged 5 and up.

  • Be sure to wear comfortable clothing, as you may need to move around during both experiences.

 

9. Is booking required ?
While we do accept walk-ins, we recommend booking in advance to secure your preferred time slot, especially on busy weekends and rainy days. You can book a session by calling the store on 03 424 56 59 or in store .

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10. What type of games are available on the VR simulators ? 
Our VR simulators feature a variety of interactive and immersive games, ranging from adventure to action-packed experiences. Whether you're exploring a new world or testing your skills, there's something for everyone!

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